Returns & Exchanges
At McCaffrey Crafts Ltd, we pride ourselves on artisanal quality and want you to be completely satisfied with your purchase. If your handcrafted garment isn't a perfect fit, you may return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the garment is in unworn, original condition.
- 3.Ship It Back
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; be sure to keep a copy of your tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects the returned craftwork, we will process your refund back to your original payment method within 5-7 business days.